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Elien & Kaat

Understand how your audience makes decisions

Invest with confidence in what truly drives more sales, adoption and customer satisfaction.

Everything you design is meant to get people to act

satisfied customer
More satisfied customers
smartphone
More adoption of your or app
growth dashboard
More leads and sales

And yet, people often don’t act

The problem is rarely a lack of ideas. Marketing, sales, product and service each look at the same challenge from their own perspective. That quickly leads to several solutions that sound logical, but little certainty about which one will actually make a difference.

You’re not alone.

As long as you don’t know why people do or don’t take action, you’re guessing.

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How we uncover what drives people to act

Understand your audience

We look at how people actually decide and behave today. This shows you what motivates them, what holds them back and where behavior gets stuck.

user behaviour observation

Real behavior, not assumptions

Make clear choices

We know which factors influence behavior and which levers you can pull. So you can make more confident choices about what to do, on your own or together with us.

behavior priority matrix

Evidence, not gut feeling

Evidence, not gut feeling

We turn behavioral insights into clear flows, interfaces and communication that help people actually take the desired step.

UX journey

Translate behavior into design

behaviour psychology books

Built on science.
Made for the real world.

We base our approach on proven insights from behavioral science. We combine that knowledge with years of experience in research, design, communication and organizational change.

This takes gut feeling out of the debate, so you can make evidence-based choices you can apply immediately.

This takes gut feeling out of the debate, so you can make evidence-based choices you can apply immediately.

Our solutions

Your challenge solved

Get clarity on your challenge

For organizations that want to understand why people aren’t taking action today and where to invest for the greatest impact.

You get:

  • insight into what motivates people and holds them back

  • clear priorities

  • concrete recommendations

  • support with implementation and validation where needed

Lees hoe we samenwerken

HumanEyes Academy

Learn how to get people to take action

For professionals and teams who want to apply behavioral psychology themselves in communications, research, customer journeys and products.

You get:

  • practical techniques

  • exercises based on relatable cases

  • tools you can use right away

  • more confidence in your day-to-day decisions

Bekijk onze opleidingen

Tell us which behavior you want to change. Together, we’ll look at what you already know and where more insight is needed.

What our clients say

"We hebben van jullie de wetenschappelijke technieken geleerd en kunnen deze nu zelf toepassen op alle andere communicatie."

Gauthier Vervaeke

E-commerce manager

sand desert

"Jullie communicatie verloopt ongelooflijk vlot en de beschikbaarheid en toewijding om afspraken na te komen is gewoonweg uitstekend."

Benedict Decoster

Customer Engagement Manager

sand desert

"Bij alles leggen jullie die focus keihard op het gewenst gedrag van de doelgroep, daar zijn jullie echt heel sterk in! Daardoor is de focus ook echt conversie!"

Katia Debusschere

Manager Acquisition and Conversion

sand desert

Results

Liantis
Zo behaalden we de hoogste conversieratio ooit bij het redesignen van een interne tool voor Liantis.
Liantis
Proximus - Escalation Prevention
Liantis
IKEA Scan & Go
Liantis
Mediahuis Youth Campaign
Liantis
Club Brugge Webshop

Misschien vraag je je dit nog af

Elien Van den Steen

Be confident you’re making the right move

Tell us which behavior you want to change. Together, we’ll look at what you already know and where more insight is needed.

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